Watching the Golden State Warriors getting thumped by the New Orleans Pelicans. Game three of their first round NBA playoff series. End of the third, they’re down 20. First year coach Steve Kerr calls a time out. The network has a microphone in the huddle, so we get a master lesson in the art of leadership:
“Who lead the league in assists this year? We did. Who lead the league in scoring this year? We did. I don’t recognize the team playing out there. We have to move the ball and find the open man. Let’s go.”
Kerr’s calmness magnified the impact of his words. You’re mother was right, often it’s not what you say, but how you say it. It was the first time his team was getting schooled in the playoffs and he took the long view, knowing this was the earliest stages of a 16 step process. He had to save stronger emotion for the later, more consequential stages. Also, his calm communicated complete confidence that they could come back, which amazingly, they ultimately did.
The first four sentences are a positive reminder that they’re the best team in basketball. “I don’t recognize the team playing out there,” is Kerr lowering the boom gracefully, subtly, and as effectively as possible. In other words, “That’s not the best team in basketball I’m accustomed to seeing.” Then finally, an ever so simple, two-part command, “Move the ball, find the open man.”
Effective leaders don’t overreact, they’re always bolstering the confidence of those they lead, and they communicate clearly. Just like the Warrior’s rookie coach.