scourge—noun. 1. a whip or lash, especially for the infliction of punishment. 2. a person or thing that administers punishment or criticism. 3. a Donald Trump-like cause of affliction or calamity.
Dear Every Business I Frequent,
Dear Every For-Profit and Non-Profit With Which I Interact,
Dear Every Entity En Todo El Mundo,
I’m sick and tired of your stupid surveys. And I think I speak for every other human on the face of the Earth. You may think information is the lifeblood of your organization, but your surveys are so impersonal, they’re worthless. You should plant several trees to make amends and then have your heads examined for placing any faith in the feedback you receive.
My vote for “most stupid use” of surveys goes to Olympia Honda whose service techs say, “If you can’t give me a ‘5’ for exemplary on every item, please let me know because I have to get perfect scores.” I don’t blame the techs, it’s the suits who should have their MBA’s revoked and then be tarred and feathered.
If you REALLY want to know what I think about your service department, restaurant, product, organization, ASK me some open-ended questions. Then pay me for my time. Otherwise, knock that shit off.