Category Archives: Money Matters

Irrational Frugality

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Before a gaggle of dudes lost their jobs, I couldn’t get enough of the Secret Service-Columbia prostitute story mostly because the primary agents’ irrational frugality makes me feel better about my own litany of dumb-ass money saving moves. Allegedly, the prostitute, I mean escort, wanted $800 for spending the night with the Secret Service agent. He offered $30. For $770 several Secret Service careers are over. In the still-to-be-built Irrational Frugality Hall of Shame that “misunderstanding” should be front and center.

Take-away. Always pay your escort the agreed upon price.

One example of my irrational frugality took place in Chengdu, China in 2003, in a Carrefour store, a gigantic, French-owned, everything store. I bought some socks on sale. They probably cost $1.00 originally, but were on sale for 60 cents. While being rung up, I realized I didn’t get the sale price, so I politely pointed that out. After getting blown off, I persisted, and asked if I could talk to a manager. They found my sense of efficacy oddly entertaining and soon, the cashier, manager, and I were engaged in a mangled Chinglish conversation over forty cents.

Like most imbeciles in similar situations always say, it was the principle. After about 20 minutes, I got the 3 yuan owed to me. So my time is worth about $1.20 an hour. But then again, it’s not everyday Big Red gets to stick it to Red China.

"Escorts" not hookers

Why We’re So Susceptible to Decision-Making Paralysis

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The short answer. Because we succumb to self-induced pressure as a result of thinking about big decisions in zero-sum, make or break, right and wrong terms. Is this the absolute best college to attend? The perfect person to commit to? The ideal number of children? The best job? The best possible residence? The right investment?

The longer explanation. Thanks Bill Pollian, former Indiana Colts General Manager, for a very helpful alternative perspective on big-time, life decision-making. Asked why Peyton Manning signed with the Denver Broncos and not the Tennessee Titans, San Francisco Forty-Niners, or any of the other NFL teams he recently talked to, he said, “The decision to play for Denver wasn’t the important decision. What’s most important is all the decisions he makes from this point forward.” Beautiful. My interpretation. If he continues to do the things that have made him so successful throughout his career, outworking everyone else, he’ll continue to win no matter what color uni he’s wearing.

Some high school grads think there’s one best college for them. Pollian would argue it doesn’t matter if you get into your preferred college. What matters more is whether you apply yourself at whatever college you attend. Do you take full advantage of the opportunities? Do you do the reading, take challenging courses, develop self understanding and practical skills, pursue internships, figure out what work might be meaningful, build social capital?

Some people think there’s one “soulmate” for them. Pollian would argue it’s less important that you feel a mystical “love at first sight” connection to your partner than how determined you are to make the relationship work. Based on Pollian-logic, there’s not one right person, just proven processes. Mutual physical attraction is a wonderful thing, but the physical elements of love lessen over time. Long-term committed relationships are less about flashy wedding ceremonies and more about day-to-day decision-making, mutual respect, shared values, interpersonal skills, kindness, and resilience.

A final example. Building wealth is less about picking the absolute best stock or creating the perfect asset allocation and more about distinguishing between “wants” and “needs”, day-to-day discipline, and regularly saving more than you make.

The next time you have an especially important decision to make take some pressure off by remembering that a positive outcome hinges mostly on the long-term, cumulative effect of the numerous daily decisions that follow.

Apple Cares About Profit Margins Not Its Chinese Workers

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My conclusion after carefully reading Charles Duhigg’s and David Babroz’s NYT article, “In China, Human Costs are Built Into an iPad“. Major props to Duhigg and Barboz for the thoroughly researched, fair, convincing, damning description of Apple’s negligent, laissez faire approach to working conditions in its suppliers’ factories in places like Chengdu, China where I once lived for a few months and toured the largest television factory in the world.

In fairness to Apple, I should read Tim Cook’s “we care about every worker in our supply chain” email to Apple employees, but Duhigg’s and Babroz’s analysis convinced me that Cook’s email is most likely hollow, public relations spin.

Apple recently reported their 2011 fourth quarter results—$13.06b in profit on $46.3b in sales. The sales number is remarkable, but given industry norms, the profit margin even more so. I’ll return to it later. As a result of the record quarter, my AAPL holdings increased in value way more than the cost of the MacBook Air I bought the GalPal for Christmas and the iPad 3 I’ll be buying myself in March. I divulge that to point out I am complicit in Apple’s pernicious business practices.

I have a responsibility to carefully consider Apple’s relationship with its suppliers in China because I help create demand for Apple products. I also think of myself as a global citizen with a social conscience, I have praised the company in previous posts, and I own individual shares of AAPL both directly and through stock index ETFs.

Some key excerpts from Duhigg’s and Barboz’s article:

“We’ve known about labor abuses in some factories for four years, and they’re still going on,” said one former Apple executive who, like others, spoke on the condition of anonymity because of confidentiality agreements. “Why? Because the system works for us. Suppliers would change everything tomorrow if Apple told them they didn’t have another choice.”

Foxconn is one of the few manufacturers in the world with the scale to build sufficient numbers of iPhones and iPads. So Apple is “not going to leave Foxconn and they’re not going to leave China,” said Heather White, a research fellow at Harvard and a former member of the Monitoring International Labor Standards committee at the National Academy of Sciences. “There’s a lot of rationalization.”

Granted, China is still a developing country with a serious urban/rural imbalance. Young people are choosing, of their own free will, to migrate to its cities to work in factory jobs that require, by our standards, long hours in tough conditions. Even when adjusting for where China is in its development, Apple is failing its Chinese workers who had no idea they’d have to suffer grievous injury and in some cases death as a result of toxic chemicals, aluminum dust, and large-scale explosions.

Three quarters through the article I sadly concluded Apple is to technology as Walmart is to retail—so large and influential that it can dictate conditions to suppliers. Apple says to suppliers, “Get us this product, tomorrow, at this price.” In order to make money, the supplier has to figure out how to do things more efficiently or cheaper, which often means cutting corners on implementing Apple’s ineffectual code of conduct. Then, Apple pays suppliers less each year and looks the other way when they fail to implement the code of conduct.

What makes this unconscionable is Apple’s unprecedented profit margins. If Apple users and shareholders like me take the baton from Duhigg and Babroz and put serious pressure on Apple to truly enforce their code of conduct, they could not only match the global labor practices of Intel, H.P., and the ubiquitous swoosh, they could raise the bar for every other multinational operating in China.

More key excerpts:

“If you see the same pattern of problems, year after year, that means the company’s ignoring the issue rather than solving it,” said one former Apple executive with firsthand knowledge of the supplier responsibility group. “Noncompliance is tolerated, as long as the suppliers promise to try harder next time. If we meant business, core violations would disappear.”

“You can set all the rules you want, but they’re meaningless if you don’t give suppliers enough profit to treat workers well,” said one former Apple executive with firsthand knowledge of the supplier responsibility group. “If you squeeze margins, you’re forcing them to cut safety.”

“It is gross negligence, after an explosion occurs, not to realize that every factory should be inspected,” said Nicholas Ashford, the occupational safety expert, who is now at the Massachusetts Institute of Technology. “If it were terribly difficult to deal with aluminum dust, I would understand. But do you know how easy dust is to control? It’s called ventilation. We solved this problem over a century ago.”

But ultimately, say former Apple executives, there are few real outside pressures for change. Apple is one of the most admired brands.

People like Ms. White of Harvard say that until consumers demand better conditions in overseas factories — as they did for companies like Nike and Gap, which today have overhauled conditions among suppliers — or regulators act, there is little impetus for radical change. Some Apple insiders agree.

Will Dughizz’s and Babroz’s reporting create a groundswell of pressure that forces Apple to care—even in a Chinese context—about the quality of life of their Chinese workers? “Right now,” Harvard’s White says, “customers care more about a new iPhone than working conditions in China.”

Near the end of the article a “current Apple executive” is quoted as saying, “You can either manufacture in comfortable, worker-friendly factories, or you can reinvent the product every year, and make it better and faster and cheaper, which requires factories that seem harsh by American standards.” That’s flat out wrong. Given Apple’s unprecedented profit margins, here’s what the exec should have said, “You can manufacture in comfortable, worker-friendly factories, reinvent the product every year, and make it better and faster and cheaper in factories that supersede existing Chinese standards if stockholders—especially my Apple execs and me—are willing to accept smaller profit margins that are more typical for the industry.”

I’m not ready to sell all my shares and boycott the products until work conditions in China truly improve, but I am willing to accept slower growth in AAPL’s share price as a result of smaller profit margins.

Women Make Better Money Managers

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If you’re of the male persuasion, slowly step back from the check book or computer, and find a woman to take over your financial decision making.

According to Ronald T. Wilcox, a growing body of research reveals distinct differences in how married men and women approach money and investing. Because men tend to be overconfident, they trade stocks and bonds more actively because they think they know what the next market movement will be. As a result, they incur various transaction costs associated with trading but don’t pick assets any better than women. They’re also less likely to listen to financial advice.

Women are less confident than men about their financial abilities, switch investments less often, and are more likely to listen to financial advice. As a result, they generate risk-adjusted returns superior to those of men.

The Wall Street Journal summarizes Wilcox’s findings thusly, “Men may think they know what they are doing when it comes to investing but often do not. Women may think they don’t know what they are doing but often do.”

Truth be told, you can plug in anything you want for “investing” in the last paragraph. Now if you’ll excuse me, the market is about to close and I have some trades to make.

Bonus link—a couple that has figured out how to enjoy a better quality of life despite making considerably less money.

My “not motivated by money” award nomination double bonus link—and favorite 2012 US Olympian and favorite youth sport parents—Missy Franklin, Dick Franklin, and D.A. Franklin.

A Mean and Nasty Job Description—the New Economic Reality

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Sundays are glorious rest days. The week’s physical activity deposits are in the bank. It’s just me, myself, and my iPad in bed. Surfing aimlessly, wasting time because I can.

Craigslist. Seattle. Olympia. Jobs. Managing Editor. I could do that. Where’s it written I have to die an egghead professor? Check it out:

Managing Editor (Olympia)

Leading health related website is currently searching for a Managing Editor to join our company.The Managing Editor is responsible for quality control, editorial consideration, and publication of all written content published to our website, ensuring content accords to website mission and vision.

The Managing Editor’s duties are as follows:
-Manage all aspects of written content editing and publication.
-Make editorial consideration to website content, ensuring all content accords to website mission and vision
-Work in conjunction with Content Marketing Coordinator on various content related projects
-Develop ideas for user generated, pop-culture, and traditional content
-Manage and coordinate with writers on various projects
-Work with programming team and managing editor to design improvements to design of content pages
-Manage other related duties as assignedThe successful candidate will have some combination of experience in communications, content management, literature, journalism, and creative writing. We are looking for someone who is self-motivated, prioritizes effectively, communicates well via written and verbal mediums, thinks strategically, yet can focus intently on day-to-day details, feels confident in ability to learn the ins and outs of various content management systems, and works well in a collaborative, team environment.Required Qualifications:
Bachelors or Master’s degree in communications or social science related fields preferred
-Interest in mental health and psychology
-1 – 2 years of relevant experience.
-Strong background in computers and ability to learn new technology quickly
-Able to handle a variety of projects simultaneously and prioritize effectively
-Communicate effectively via email and in collaborative meeting environmentsThis is a full-time, 40-hour per week position. Pay starts at $15 per hour, with opportunity for increased wages. Interested applicants please reply to the anonymous email and please be sure to include your cover letter and resume as word docs.

I’m not sure what’s more frightening, the fact that they require a Bachelors or Masters, experience, and pay $15 an hour with no medical benefits, or the possibility they may get qualified candidates applying for the job.

Do the math. $2,400 a month before taxes, so at most $2k take home. Without medical benefits especially, that is not a “livable wage”. What’s the cheapest, catastrophic private medical insurance cost a month? How much to insure and maintain a beater car? Rent an apartment? Travel on an occasional weekend? Save for large, unplanned future expenses? Walk or bike to work, share an apartment, live really simply, basically keep living like a college student indefinitely, then it’s probably doable.

This is a mean and nasty job description that speaks volumes about the new economic reality.

College administrators, the people running for President in 2012, and the sitting president won’t tell you the truth—that a college diploma does not guarantee a job that pays a livable wage. Not even close. That is the new economic reality.

In the U.S., in the 20th century, most adults expected their children to live a more comfortable and secure life than themselves. In the first decade of the 21st, anxiety has replaced hope and most parents are deeply worried about whether their children will achieve economic independence even if they complete internships, graduate college, and outcompete others for the title Managing Editor of a “leading health-related website”.

Count me among them.

The Worst Retirement Advice

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Divide oldsters in the U.S. into three parts—1) those who haven’t saved nearly enough money to stop working; 2) those with modest savings who with social security can retire if they live super simply; and 3) those with sufficient savings to stop working and move anywhere they’d like.

Some of the “sufficient savers”, once they stop working, follow “experts'” advice and head south where it’s warm and sunny. I grew up in SoCal and as these pictures from a recent visit to CentralCal attest, I dig nice weather as much as the next guy.

Here’s the problem with that advice—financial “experts” don’t factor social capital into their retirement equations. Given what we’re learning about happiness or “subjective well-being”, it makes no sense to sever longstanding friendships in the interest of better weather.

The counter argument—we’ll make new friends, especially with spare time—doesn’t factor two important things into consideration. Close friendship stems from personal history, a treasure trove of shared experiences over decades, memories and stories that are retold (and embellished) and thereby relived. It’s tough to build up meaningful deposits in those memory banks late in life. Another cost of moving to a Sun Belt retirement community is the loss of mix-aged life and friendships and the vitality that provides.

Some well-to-do “Snow Birds” split the difference and divide their time between two homes. The GalPal and I may someday try out snow birding lite, renting a Golden State condo for a few months in the dead of winter.

However, I can’t see myself relocating altogether. Today I ran around Capital Lake with a close friend who I’ve been running with for 13 years. We’ve logged over ten thousand miles fixing our wives’ and the worlds’ problems. Ran past Sue who cleans my teeth. I thought I might see her at Christmas eve service, but she must have attended a different one. A few minutes later we passed Denny, who always has a smile and Seattle Marathon entry for me. We can’t go to the Farmers Market without seeing someone we know. After moving around most of my life, it’s nice being rooted. To take the social capital we enjoy for granted would be a mistake.

Brief Insanity, Compliments of Alaska Airlines

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Previously I’ve written about one of my favorite reads of 2011—William B. Irvine’s A Guide to the Good Life: The Ancient Art of Stoic Joy. Irvine has a sub-section titled, “Anger—on overcoming anti-joy”. Here are my notes from that sub-section, mostly excerpts I wanted to remember:

Anger is another negative emotion that can destroy our tranquility. Seneca referred to it as “brief insanity” and said, “No plague has cost the human race more. A waste of precious time.” Punishment should be “an expression not of anger but of caution.” Calm correction; not retribution, but instruction (160). Need to fight our tendency to believe the worst about others and to overreact to little things. The more we eschew comfort and harden ourselves, the more likely we are to not get angry (161-2). Best counter is humor, choosing to think of the bad things that happen to us as being funny rather than outrageous (162).

We should contemplate the impermanence of the world around us.  When angered by something we should pause to consider its cosmic (in)significance. Also, remember our behavior also angers others. Seneca, “We must agree to go easy on one another. We should force ourselves to relax our face, soften our voice, and slow our pace of walking, then our anger will have dissipated.” (163). When unsuccessful at controlling our anger we should apologize, which has a calming effect on us and lessens the chance we’ll make the same mistake in the future (164). Seneca, “make yourself a person to be loved by all while you live and missed when you have made your departure.” (165).

This is the story of my recent epic failure at applying these insights. We were flying from Seattle to Santa Barbara to visit the in-laws for five days. My father-in-law was nice enough to drive an hour and a half to pick us up. Right before our Alaska Airlines plane was supposed to board we learned the gate had been changed. By the time we got to the new gate, discussed whether we needed to check in, and learned the “plane had been downsized,” we were what the airlines refer to as “shit-out-of-luck”. Our seats no longer existed and the flight was way overbooked. In years past airlines would offer more and more coin until enough people agreed to give up their seats. In the new economy, Alaska stops at 3 bills, and then says to their shit-out-of-luck flyers, “Sorry.”

Doesn’t matter that your father-in-law has already left to pick you up or that you paid Pujols-type money for the tickets. Agent, “We’ll fly you to L.A. and bus you to Santa Barbara.” To which Seneca would have said, “Wonderful, I love Los Angeles and the bus ride promises to be scenic.” But in a major setback to my pratice of Stoicism, I succumbed to “brief insanity” and said, “You’re kidding right?!!! You have to get more people off the plane!” “Sir, I can’t physically remove people.” “I’m not asking you to physically remove anyone, you have to offer them more incentives.” “We don’t do that.”

That initial exchange was first base in what turned into an inside-the-park anti-joy homerun. I didn’t swear, but got progressively more heated as I rounded second and was waved into third by the agent’s total lack of empathy. I told her I knew she wasn’t to blame for the last minute plane change, but her employer was and it was their policies that were so aggravating. Agent, “Sir, you’re not the only one ‘shit-out-of-luck’ (paraphrasing).” Turning to the twenty somethings behind me who were probably texting friends, “At Alaska gate. Out of a seat. Old dude has totally snapped, quite entertaining. LOL,” I said, “I can’t help it if I’m not as passive as everyone else.”

Finally, completely fed up with me, she said I should go to the Alaska customer service desk. Three hours later, four travel vouchers safely tucked away in the iPad case, we were on our way to Burbank. A high-speed “life flashing before your eyes” Supper Shuttle trip later, we were in Santa Barbara a mere five hours behind schedule.

In hindsight, given Alaska Airline’s short-sighted, bottom-line, customer-be-damned business practices, I don’t regret acting a fool. I do though regret two things. I regret my fellow customers rolled over probably assuring that Alaska will disrupt more travelers plans, and I regret I didn’t seek out the agent after returning from the customer service center. I would have apologized for taking my anger out on her instead of the spreadsheet reading Alaska Airlines execs who probably make ten to a hundred times more than her.

Everything Free Day

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Two weeks ago Megan McArdle reviewed a few books on consumption. Early in the review she reveals she recently bought a $1,500 food processor. Who knew one could drop 1.5 large on a food processor?

The Saturday morning after Black Friday my betrothed filled me in on the L.A. shopper who pepper-sprayed several other X-box shopper-competitors before fleeing the scene. The good news is I don’t think anyone was trampled to death in Toys R’ Us this year. On Black Friday I subscribed to consumerreports.org in the a.m. and then spent a chunk of the p.m. shopping for new kitchen appliances at home in my pepper spray-free environment.

I spent part of Thanksgiving Day shopping too. Well, kind of. While watching Ndamukong Suh stomp on a Packer o-lineman, I blew through 90% of the 90 lbs. of newspaper ad inserts. Took everything the labradude had to drag that bad boy to the front door. Who knew Wal-Mart sells decent looking jeans for $10? And a decent Timex Ironman-brand watch for $10? Maybe they won’t stop stomping their suppliers until they can sell everything for $10 or less.

Remember the crazy shopping spree marketing prizes in the 70’s or 80’s? Some lucky winner would get an hour in a grocery store and they’d sprint up and down the aisle frantically loading a few baskets with a little of everything? And we’d watch imagining how much faster we’d go or how we’d be more strategic and target the most expensive goods that take up the least space.

What if Black Friday was “National Reduce Inventory” day and everything was free? Nothing sold out, no servers crashed, perfect availability. What would you have brought home? What about those you live with? Where/how would you have stored everything? How would those new possessions have changed your life? Would you be much happier?

At minimum, I would have ordered a few new kitchen appliances and brought home some of Costco’s most expensive vino, a new bicycle computer, and a McArdle food processor in a new Seal Gray 2012 Porsche 911. Initially at least, I would have been much happier. Among other ripple effects though, I’d have to work more hours to pay for more expensive car insurance and maintenance costs and over the course of a few weeks, months, and years, I probably wouldn’t be any happier at all.

I don’t assume what’s true for me is true for you, but I’m learning the things that make me happiest—friendship, good health, film, literature, exercising in natural settings, writing this blog, helping others—can’t be purchased in a store or ordered on-line. I could spend tons of time and energy shopping in stores and on-line at this time of year, brag about my good bargains, but not improve the quality of my life.

If there’s ever a time of the year for reflecting on this dynamic it’s now. The thrill of even great purchases quickly fades so invest time and energy in the people and things that bring lasting joy.

Related Graham Hill TED Talk titled “Less Stuff, More Happiness”.

Steve Jobs—A Life Well Lived?

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I enjoyed and recommend Walter Isaacson’s Steve Jobs bio. The overarching question it has left me with is what’s the best way to assess whether one’s living or lived a good life? And how best to define “good life”? Specifically, do professional successes trump the personal or vice versa? Do you most want to be remembered as an amazing chief executive, lawyer, teacher, trooper, counselor, sales manager, engineer, doc, pastor, carpenter, nurse, or as a caring and loving father, mother, husband, wife, brother, sister, aunt, uncle, neighbor, friend, citizen?

Everyone answers those questions somewhat differently in the way they live their lives. Jobs’s professional activities—he reinvented six separate industries—were clearly more important to him than his personal roles and identities—he was self absorbed, he was a distant father to his three daughters, and he rarely cared about anyone else’s feelings.

We seem to excuse people like Jobs—people at the very top of their field—for being what some readers of the book have described as a “self absorbed asshole”. Why is that? Is it because people at the very top of their fields tend to be extremely wealthy? Do we give the ultra rich a pass on being shitty parents or people?

Most of the time I’m proud of what I’ve accomplished throughout my thirty year teaching career, but in my own personal calculus of assessing whether I’m living a good life, I emphasize the personal. It’s most important to me that I be a good husband, father, friend. I can’t help but wonder though is that because I haven’t accomplished more professionally? Is my personal orientation an excuse for not being more ambitious and not working harder? Or do I emphasize the personal because I’m overcompensating for my dad’s explicit “professional accomplishment” orientation?

Jobs didn’t have the ideal balance, but I’m not sure I do either. More questions than answers.

And The Medium Sized Fish Eats The Small Fish

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I often get frustrated with the Michael Moore’s and Rush Limbaugh’s of the world because their ideological analyses slight endless economic, political, and cultural subtleties that require deeper thinking and more tentative conclusions.

Peter Whybrow, in his excellent book American Mania, explains Adam Smith’s work in ways few conservative free-market zealots probably understand. “Smith favored private ownership, with capital being locally rooted,” Whybrow writes. “He distrusted large institutions—be they government or corporate—as forces that foster greed, distorting and suppressing the dynamic market exchange and social intimacy that are essential to fair dealing.”

“As businesses merge and increase in size,” Whybrow contends, “and as manufacturing and services become geographically remote from each other, the behavioral contingencies essential to promoting social stability in a market-regulated society—close personal relationships, tightly knit communities, local capital investment, and so on—are quickly eroded.”

In other words, your less likely to exploit someone you know.

It’s in this context that I recently read Alpine Experience’s dead-tree newsletter that arrived old school in the mailbox. Alpine Experience is a local independent retailer that specializes in high quality outdoor gear of all sorts. If their website wasn’t so poorly designed I’d link to it. Here’s their slightly less bad Facebook page. I used to have an Alpine Experience t-shirt that said, “Friends don’t let friends shop at chain stores.” I shop at AE once a year when they have their annual sale. When their prices are marked down 30-40%, they almost seem normal.

I like their irreverent, personal newsletter, but I’m sure it’s probably more expensive to produce than they can afford. Inside this issue was an honest, interesting reflection on Olympia’s newish REI store’s impact on AE’s bottom line. The author, I think the store’s owner/manager, said the new REI is definitely impacting their bottom line. Admitted they’ve fallen behind projections and need to have a good winter. I really hope I’m wrong, but given REI’s economies of scale and vastly superior on-line presence, I anticipate AE going out of business.

REI is a large national chain, but its progressive business practices give it a positive, medium-sized, community-based essence. Like AE, it’s a groovy store. It has been voted one of the Top 100 businesses to work for the last 14 years in a row. Read more about its enlightened business practices here.

Recently I was cycling with an acquaintance, an independent architect who has fallen on hard times. He’s taken a job at REI to get by, working as a cashier 16 hours a week. We were discussing the AE-REI tug-of-war. He told me he needed glove liners shortly before getting the job and they were $20 bucks at AE and $7 at REI. Probably an exaggeration, but I suspect comparable products are often 30-50% more at AE. That would be a huge headwind to building a reliable customer base even in a good economy.

Back to Whybrow. REI is not a megacorporation that fosters greed, nor does it distort and suppress the dynamic market exchange and social intimacy that are essential to fair dealing. But it’s not as small nor as local as AE and it doesn’t share it’s long history.

What to make of this capitalist case study?