A good friend of mine spent decades as a sales manager. Now he manages managers. His compensation has always been based in part on commissions; as a result, he thinks employees are almost entirely motivated by money. Not just his employees, all employees. He’s grown so accustomed to the cutthroat competition of his workplace, he thinks free-market capitalism is the answer to whatever the question is. There’s no public sector, tenure, or labor unions in his work world, so they are economic problems, not solutions.
He’s a conservative. Another good friend, a liberal, is a transportation engineer for the Feds. Since he’s in charge of Washington State’s highways, I
like love to complain to him about my daily commute. As an engineer, he believes any problem can be solved if we’re just rational enough. One form that rationality takes is letter writing. He thinks everyone should write letters, like he does, to people in leadership positions because they still influence policy even in this information saturated, digital world in which we live. And he’s absolutely right, the world would be a better place if everyone followed his lead.
But his engineer friends and him don’t seem to appreciate how differently other people think. People like me. I confess that I don’t feel much sense of efficacy at all. If I’m honest, I feel like my worsening commute is done to me, I feel totally defenseless. As evidence of that, I don’t even vote in a lot of local elections. I’m an educated writer, so if I feel that way, how many others are likely to pick up paper, pencil, envelope, and stamp despite our engineer friends’ very well intended rationality.
That sorry state of affairs didn’t stop my friend from sending me an email yesterday titled “Public comments wanted on the draft Washington Transportation Plan”. With this little addendum, “No comments made then no whining allowed.” The bold is him raising his voice which he only does when a local high school football ref makes an iffy call. One more detail to note in the email. “Washington State Department of Transportation seeking input on 20-year plan by Nov. 6.” 20-YEAR PLAN. That’s hilarious.
I’m glad our state’s traffic engineers are thinking in 20 year terms, however, it’s cray cray for them to think non-engineers like yours truly think similarly. In twenty years I want to be napping in my back seat as my car drives me to the Home Course for a quick 18. When I think of transportation infrastructure, hell, when I think of life, the short-term is 1-2 years, the medium-term is 5 years, and the longest term is 10 years.
Note to engineers. Non-engineers think differently. If you want to enlist their help in data gathering and problem-solving, you have to be a lot more savvy in reaching out to them. You’re probably better off delegating it to people rooted in the social sciences and humanities.
This subconscious tendency to generalize from one’s work and then to project one’s work worldview onto others is probably inevitable. As are the associated conflicts and frustrations when others don’t conform to expectations.
I’m sure I generalize from my work and project my work worldview onto others too, I just need to think more about the ways I do that. I will report back in 20 years.