Is It Any Surprise?

Top officials in the Trump administration are clueless about how best to cope with their boss. Haven’t you been there? Several times likely?

That’s what I find so fascinating about this, nearly every adult working person can relate to some degree. We haven’t wanted to kill our worst bosses like in the 2011 comedy Horrible Bosses, but we’ve desperately wanted them replaced.

And in those situations, we haven’t known what to do either.

We realized quitting wouldn’t accomplish much. So we complained a lot to whomever would listen, but that didn’t accomplish anything either. We’ve tried talking to them about necessary changes to no avail. We’ve conveyed our dismay to their boss with mixed results. That’s the key difference in this workplace. Mattis, Kelly, and the other cabinet members don’t have that option. I feel for Mad Dog, JK, and the others deeply mired in Trump’s swamp of amoral ego.

When it comes to coping with truly dysfunctional bosses, what is the collective wisdom? What should individuals and work groups do first, second, third? What is the academic literature on this? Absent any profound insights, we just end up with anonymous editorials, resignations, and books that offer little guidance on what to do differently the next time.

We can and must do better. Somehow.